E-Commerce Policy
Welcome to LiveBhagwan.com (the “Website”), owned and operated by Posina LLC, a USA-based company (“we”, “our”, “us”). This E-Commerce Policy outlines our Refund & Cancellation Policy and Shipping & Delivery Policy.
1. Refund & Cancellation Policy
Order Cancellation
- Orders can be cancelled within 24 hours of placement for a full refund.
- Once an order has been processed or shipped, it cannot be cancelled.
- To request a cancellation, contact our support team at LiveBhagwanofficial@gmail.com with your order details.
Refund Policy
- We offer refunds only for defective, damaged, or incorrect items received.
- Refund requests must be submitted within 7 days of receiving the order.
- To request a refund, please provide proof (e.g., images) of the issue.
- Approved refunds will be processed within 7-10 business days to the original payment method.
Exchange Policy
- We allow exchanges for defective or incorrect items.
- Exchanges must be requested within 7 days of delivery.
- Customers may need to return the item before a replacement is shipped.
2. Shipping & Delivery Policy
Processing Time
- Orders are processed within 1-3 business days after payment confirmation.
- Processing times may be extended during high demand periods or holidays.
Shipping Methods & Costs
- We offer standard and express shipping options.
- Shipping costs are calculated at checkout based on destination and package weight.
- Free shipping may be available for qualifying orders.
Estimated Delivery Time
- Domestic Shipping (UAE): 3-7 business days
- International Shipping: 7-14 business days, depending on location
- Delivery times may vary due to customs, holidays, or unforeseen delays.
Tracking & Order Status
- Once shipped, you will receive a tracking number via email.
- You can track your order through our website or the courier's website.
Lost or Delayed Shipments
- If your order has not arrived within the estimated timeframe, please contact our support team.
- We are not responsible for delays caused by customs or carrier issues.
3. Contact Us
For any inquiries regarding orders, refunds, or shipping please contact us at:
Email: livebhagwan2023@gmail.com
Website: livebhagwan.com
Thank you for visiting LiveBhagwan.com!